Cleaning and Housekeeping

With so many items around the home and numerous cleaning products from which to choose, it can be difficult to match item and product. We also tend to relax once the house looks spotless and the chores are all done, but this can be a never-ending task if not organised properly and carried out in the most efficient way. Ensure that you have time to relax, enjoy your family and entertain friends by following time-saving guides for cleaning and good housekeeping performed by our maids and enjoyed by our customers.

Friday, August 17, 2012

Enjoy the health benefits of spring cleaning!


Deep within the fibres of your carpets, wood crevices and the layers of your pillows lurk many creepy, scary allergens. Dust mites, mould fibres, animal residue and mildew can all induce some major pain on your home and your body. These household allergens cause sneezing, headaches and a general feeling of illness - but they can weaken your body from being able to deeply heal itself, renew and detox in the spring season. Spring is a good time for deep cleaning of the body from allergies and general maintenance for wellbeing.

Why do you clean out your refridgerator?


Old foods should be thrown away as they spoil and release toxins like mould and bacteria. Bad odours will eventually become overwhelming and there will be no room for fresh foods which could be contaminated by the spoilt food. If you don't get rid of physical as well as mental clutter it can spoil your life. If you don't get rid of what you don't need, mental junk overwhelms your like, keeping you stuck in the past: failures, criticism and grief. There is no room for self-improvement.

Tuesday, August 14, 2012

The Internal Customer


The concept of the internal customer is based on the premise that everyone in a company has a service role, even those who never see the customer. This applies to administrators, supervisors and executives. These people spend so much time dealing with information procedures, forms and reports that they lack a social perspective on the business. An organization can only succeed once all staff can focus on knowing how to serve, learning what the important needs are and findind effective ways to meet those needs. Staff members of every department should show consistently high concern about the needs of their colleagues. If staff are unfriendly, unhelpful, uncooperative or disinterested, their colleagues will tend to project the same attitude towards them.

Monday, August 13, 2012

The innovator strategy


Once the organization adopts an enhanced approach to designing its operations, it also expects enhanced customer service from its operation function. It will not only enhance its structure but also its infrastructure. This means a very high degree of integration between service design, operations and marketing in order not only to be flexible in the short term in response to competitive pressure, but also to introduce new services faster and more effectively than competitors.

Tuesday, August 7, 2012

The customer-orientated approach

The customer orientated approach is eternally focused which challenges your firm to find ways of making and keeping customers as satisfied as possible. Firms that concerntrate on customer satisfaction tend to be more willing to make long term investments in projects whose impact can be seen after several years. They are also prepared to take a short term reduction in profits, if they believe it necessary, to achieve the overall goal of keeping your customers happy.
Customer-focused organisations make it everyone's business to know the customer. In such companies, production, accounts, marketing and company exectives participate in meeting customers, and everyone of them takes pride in knowing as much as possible about their customers. To introduce this customer-orientated approach to your company e-mail washiela@hanover-cs.co.za.for further queries.

Sunday, August 5, 2012

Cleaning Supplies


Cleaning materials should be stored in a plastic carrying tray. They'll be much easier to take out and put away and to move out. When arranging your cleaning your cleaning supplies in a cupboard ensure that large and awkward items, such as a vacuum cleaner, is easy to reach.

Wednesday, August 1, 2012

Winter Cleaning


Homes get very dusty during winter because the air is so warm and dry. Dust your home's surfaces from top to bottom to maintain the dust at a manageable level. Also focus on fan blades, the tops of window mouldings, and the tops of books - all of which are often overlooked and can collect dust easily. Give your lighting fixtures a good dusting as well.