Why do operations fail?

* The overall design was faulty or because its facilities (machines, equipment and buildings) or staff fail to operate as they should.
* Faults in the information inputs to the operation
* Failures caused by the actions of customers.

The principles of Business Process Re-engineering (BPR)

* Rethink business processes in a cross-functional manner which organizes work around the natural flow of customers. This activity would typically focus on outcomes of a process rather than the tasks which go into it.
* Strive for dramatic improvements in the performance by rethinking and redesigning the process.
* Check to see if all internal customers can be their own supplier rather than depending on another function in the process of supplying them.
* Put decision points where the work is performed. Do not separate those who do not work from those who control and manage the work.

Financial advantages of using contract cleaning services

* No requirement to pay for annual holiday entitlements.
* Holiday relief will no longer be required as we'll cover your contract through our network of operatives.
* Hourly rates of pay are generally less.
* No sick pay required as we'll cover your contract through our network of operatives.
* Material costs can be lower, as we take the administrative function from you.